Shipping & Delivery Policy

Effective Date: August 01, 2026

Last Updated: August 01, 2026


1. Introduction

At J&JP Clothing Company, we specialize in manufacturing and supplying custom apparel for fashion brands, retailers, wholesalers, importers, and businesses worldwide.

As every order is manufactured according to the customer’s specific requirements, shipping timelines differ from standard retail or e-commerce deliveries.

This Shipping & Delivery Policy explains how we manage production, dispatch, export documentation, and international deliveries to ensure a smooth and transparent manufacturing experience.

2. Order Processing

Production begins only after all required approvals have been completed.

This typically includes:

  • Quotation approval
  • Purchase Order confirmation
  • Sample approval (where applicable)
  • Confirmation of product specifications
  • Receipt of the agreed advance payment
  • Final artwork and branding approval

Production timelines commence only after these requirements have been fulfilled.

3. Production Lead Time

As all garments are manufactured to order, production time varies depending on several factors, including:

  • Product type
  • Order quantity
  • Fabric availability
  • Printing or embroidery requirements
  • Custom branding
  • Packaging requirements
  • Seasonal production schedules

Estimated production timelines will be communicated during the quotation process.

While we strive to meet agreed schedules, production timelines are estimates and may be affected by circumstances beyond our reasonable control.

4. Packaging

Every order is prepared for safe transportation using appropriate packaging methods based on the product type and shipping requirements.

Depending on customer requirements, packaging may include:

  • Individual poly bags
  • Size stickers
  • Barcode labels
  • Hang tags
  • Custom cartons
  • Export cartons
  • Retail-ready packaging
  • Custom packaging solutions

Special packaging requirements should be communicated before production begins.

5. Shipping Methods

Shipping arrangements are determined based on the customer’s location, order size, urgency, and commercial agreement.

Depending on the project, shipments may be arranged through:

  • Air Freight
  • Sea Freight
  • Courier Services
  • Freight Forwarders
  • Customer-Nominated Logistics Partners

The most appropriate shipping method will be discussed during order confirmation.

6. Export Documentation

For international shipments, J&JP Clothing Company assists with the preparation of export documentation where applicable.

This may include:

  • Commercial Invoice
  • Packing List
  • Certificate of Origin (where applicable)
  • Shipping Marks
  • Other export documents required for dispatch

Additional documentation requested by the customer may be provided where feasible.

7. Delivery Timeline

Delivery time consists of two stages:

Manufacturing Time

The period required to manufacture your garments.

Transit Time

The period required for transportation after dispatch.

Transit times vary depending on:

  • Destination country
  • Shipping method
  • Customs clearance
  • Carrier schedules
  • Weather conditions
  • Government regulations

Estimated transit times provided by logistics partners are approximate and should not be considered guaranteed delivery dates.

8. Customs Duties & Import Taxes

For international shipments, customers are responsible for complying with the import regulations of their destination country.

Unless otherwise agreed in writing, customers are responsible for:

  • Customs duties
  • Import taxes
  • VAT or GST
  • Clearance charges
  • Brokerage fees
  • Local government charges

J&JP Clothing Company is not responsible for delays caused by customs inspections or import clearance procedures.

9. Delivery Delays

While we work diligently to deliver orders on schedule, delays may occur due to circumstances beyond our reasonable control.

These may include:

  • Raw material shortages
  • Customer approval delays
  • Transportation disruptions
  • Port congestion
  • Customs inspections
  • Weather events
  • Government regulations
  • Public holidays
  • Force majeure events

Where possible, we will keep customers informed of significant delays and provide updated delivery estimates.

10. Risk & Ownership

Ownership of the goods remains with J&JP Clothing Company until payment obligations have been fulfilled, unless otherwise agreed in writing.

Responsibility for the shipment transfers according to the agreed commercial terms or applicable Incoterms® specified in the purchase agreement.

Customers should inspect shipments upon delivery and report any visible transportation damage to both the carrier and J&JP Clothing Company as soon as reasonably possible.

11. Shipment Tracking

Where tracking information is available, shipment details will be shared with the customer after dispatch.

Tracking availability depends on the shipping method and logistics provider used for the shipment.

12. Failed Deliveries

Customers are responsible for providing accurate delivery information before shipment.

J&JP Clothing Company shall not be responsible for delays, additional charges, or failed deliveries resulting from:

  • Incorrect shipping addresses
  • Incomplete delivery information
  • Failure to complete customs requirements
  • Failure to receive shipments from the carrier

Any additional shipping costs arising from such situations may be the responsibility of the customer.

13. Changes to This Shipping & Delivery Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes in our business operations, shipping practices, or legal requirements.

Any updates will be published on this page with a revised Last Updated date.

14. Contact Us

For questions regarding production schedules, shipping, export documentation, or deliveries, please contact us.

J&JP Clothing Company

Address

KTC, Door No. 14,

4th Street, KVR Nagar,

KTC School Road,

Karkaruvampalayam,

Tiruppur,

Tamil Nadu – 641604,

India

Website

www.jandjpclothingcompany.com

Email

admin@jandjpclothingcompany.com

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